Shipping Policy

1. Shipping Coverage

Anilestore currently ships to all serviceable pin codes across India. We partner with reputed courier services to ensure your orders reach you safely and on time. At this time, we do not offer international shipping.

2. Processing Time

Once your order is placed and payment is confirmed, we begin processing it within:

• Standard Orders: 1–2 business days for dispatch.
• Custom / Made-to-Order Items: 3–5 business days, depending on the product.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

Delivery timelines depend on your location and the courier partner assigned:

Please note that these are estimated timelines. Actual delivery may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional disruptions.

4. Shipping Charges

Shipping charges are calculated at checkout based on the weight, dimensions, and delivery destination of your order. Details include:

• Free Shipping: Available on select products and orders above a certain value (as displayed on the product or cart page).
• Standard Shipping: A nominal fee calculated at checkout based on your pin code and order weight.

Any applicable shipping charges will be clearly displayed before you confirm your order.

5. Order Tracking

Once your order is dispatched, you will receive a confirmation email or SMS with the tracking number and courier partner details. You can track your order anytime by visiting our Track Order page or through the courier partner's website.

6. Failed Delivery Attempts

If the courier is unable to deliver your order after multiple attempts (typically 2–3 attempts), the package will be returned to our warehouse. In such cases:

• We will contact you to arrange a re-shipment (additional shipping charges may apply).
• Alternatively, a refund will be initiated after deducting the applicable shipping charges.

7. Incorrect Address

Please ensure that the shipping address provided at the time of checkout is accurate and complete. Anilestore is not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error after placing your order, please contact us immediately and we will try our best to update it before dispatch.

8. Damaged or Lost Shipments

If your order arrives damaged or is lost during transit:

• Please report the issue within 48 hours of delivery (for damaged items) by contacting us with photos of the damage.
• For lost shipments, we will coordinate with the courier partner and arrange a replacement or refund as applicable.

9. Cash on Delivery (COD)

Cash on Delivery may be available for select pin codes and order values. COD availability will be shown at checkout based on your delivery address. An additional COD handling fee may apply.

10. Contact Us

If you have any questions regarding shipping or need assistance with your order, please feel free to contact us. Our support team is happy to help.